About Us
“In today’s era of rapid technological evolution and information overload, making strategic In Capital Market trading decisions requires more than just competitive insight. It demands a deep understanding of the information landscape and the ability to make informed decisions amidst complexity. Our expert consultancy and rigorous approach to solution development are designed to address these challenges, positioning our clients for sustained success in an ever-changing environment.
Since our inception in 2000, we have leveraged up to 25 years and sustain in deep experience of simplifying complex trading business processes through cutting-edge IT communication solutions. Our commitment is to empower enterprises and trading firms globally by providing them with the tools and insights needed to navigate and excel in the dynamic financial sector.
Over the years, we along with IPC TS, have engineered and deployed a multitude of sophisticated IT communication solutions, evolving our capabilities to encompass not only Unified Trading Communication Solutions but also an array of content applications and business process enhancements. Our solutions are meticulously designed to address the multifaceted needs of our clients, ranging from voice and data switching to optimizing trading workflows in the financial and banking industries.
Our clients, particularly within the banking sector, leverages our comprehensive suite of services—from advanced communication solutions to robust trading information and CRM systems. We have strategically organized our operations into specialized business units—Unified Communications, Sales, Support, and Quality Assurance—to ensure the highest standards of service and innovation. This structure facilitates a thorough understanding of our clients’ requirements, allowing us to deliver solutions tailored to customer specific needs.“
“Failure Is Not an Option!”
Management
Why MST ?
PT. Multi Surya Tunggal (MST) has been trusted by various/decades of Financial Institutions in Indonesia such as Banks, Security Houses, Money Brokers, non-bank financial institutions, Government financial regulators and also many regional banks (11 reputable BPD and adding). IPC Unigy Trading Communication System is beneficial, highly reliable, and compulsory system for customers from the edge of business district at south Jakarta thru end of down town and west Jakarta, in fact IPC Information Systems also deploy at their trading remote area and at regional sites at out site Jakarta and Java, in other words are in Sumatra, Kalimantan, Sulawesi, Papua Trading Floor / Dealing Room – Treasury/Global Market high productivity especially during trading time, trade anywhere, trade any time, and also MST focuses on providing technical solution services, IPC Systems sales services and applications associated with after sales support and system maintenance, with follow the sun support back up from IPC worldwide (IPC GSOC).
With service excellence and a consolidated approach to the market makes PT. Multi Surya Tunggal (MST) a strategic channel partner and IPC Systems Inc. only affiliate for in Indonesia. Follows a unique care for typical Indonesian customers and provides services to around 89% of the customers (from total niche market size in Indonesia) distributed in various locations: network in Jakarta and major cities/islands in Indonesia including Financial Regulators, Central Bank (Bank Indonesia), government owned banks, most large and medium-size private banks, large and medium-size securities houses, non- bank financial institutions and wealth management companies, most regional state owned banks, and money brokers + insurance companies which has dealing rooms.
Now a days, PT. Multi Surya Tunggal ( MST ) strongly achieves a good image as a capable, reputable and distinguish business partner in financial industries in term of Trading Communication Systems, Trading Content Applications and Trading Recording, as well as representative of IPC Systems in Indonesia with so many satisfy reference letters from all delighted customers, relates to our tight engage relationship that PT. Multi Surya Tunggal ( MST ) constantly provide quality control, customer gathering for sharing thoughts in capital market trends, issues voice infrastructure future needs (Mobile Trading, API, virtual machine and cloud with IPC Connexus) remote and mobile trading, network topology & BCP also involving PT. Multi Surya Tunggal (MST) in customer’s CSR program and show in all MST’s activities (with customer) in our Instagram, LinkedIn & Website.
MST also serves all IPC Information Systems users in Indonesia with a unique care and technical assistances (24 Hours) thru direct contacts and service@uni-mst.com for ticketing purpose, and Hot Line stand by Mobile phone : +62 81291144186 or + 62 81806101047, Email : helpdesk@uni-mst.com, with qualification of:
- A qualified certified & trained engineers dedicated for IPC information systems and trading recording & Applications (IPC Certified). With decades experiences of technical competency.
- Experienced project managers (UC/voice network engineers) + 2 CRM officers.
- Good quality controller’s/user liaisons and international relations, accompanied by pre and sales team.
- Adequate IPC Unigy lab and demo system for customers/prospects to visit or POC purpose at customer’s site, experience with various network topology (we provide soft turret + agility demo system)
- Agile back office team support, with adequate stock of dealer boards & appliance servers to support.
- IPC and MST shares practical recommendations designed to help Dealing Room/Trading Floor leaders/headers ensure business continuity and growth.
Strategic Partnership with IPC Systems
PT. Multi Surya Tunggal (MST) collaboration with IPC Information Systems is central to its success and the effectiveness of its solutions. As an official Sole distributor and affiliate of IPC Information System APAC, and a representative of IPC Systems Inc., USA, MST benefits from a synergistic partnership that enhances its service capabilities and technological offerings. This collaboration ensures that MST has access to the latest advancements and global support from IPC’s extensive network especially in Indonesia.
Deep engagement MST and IPC Systems: A Mutual Dependency
The strategic partnership between MST and IPC Information Systems is more than a typical collaboration; it represents a deeply integrated and mutually dependent engagement critical to both parties’ success in Indonesia.
For IPC Information Systems, MST is essential for their operations in Indonesia, the complexity of the Indonesia market, with its unique regulatory and operational challenges, necessitates a partner with deep local insight and established networks. MST is that partner, bridging the gap between IPC’s global innovations and the specific needs of Indonesian financial institutions. Without MST’s expertise and established presence in Indonesia, IPC’s ability to deliver and manage its solutions effectively delivered.
On the flip side, MST’s ability to deliver IPC cutting-edge trading communication systems with the experienced technical support in Indonesia is fundamentally linked to its partnership with IPC Systems. MST’s focus is solely on IPC’s products, making the partnership crucial for its business. This exclusive focus allows MST to offer highly specialized, high-quality services that are perfectly aligned with the needs of their clients in Indonesia.
A Partnership Built on Trust and Collaboration
This collaboration goes beyond just sharing technology—it’s about working together to create solutions that truly make a difference. IPC Systems brings the latest advancements and global trading system solutions, while MST provides the local insight and personalized service that turn those innovations into real-world solutions for Indonesian financial institutions.
In short, MST and IPC Systems have built a relationship where each partner is integral to the other’s success. Their mutual dependence highlights the strength of their collaboration, driving technological progress and operational excellence in Indonesia’s financial sector. It’s a partnership where both companies are committed to not just meeting but exceeding the expectations of their clients, ensuring growth and efficiency in a rapidly evolving market.
OUR CULTURES
For Best Services & Solutions
OUR RECOGNITIONS
Outstanding Performance
2019 – MST Recognized as TOP 3 IPC Partners – APAC
In 2019, MST was honored as one of the Top 3 IPC Partners in the APAC region, specifically recognized for its exceptional performance in Indonesia. This accolade reflects MST’s outstanding contribution and leadership in delivering IPC solutions throughout the Indonesian market, showcasing its expertise and commitment to excellence in one of the region’s key countries.
2017 – MST awarded as an OUTSTANDING PARTNER PERFORMANCE IN APAC
In 2017, MST was honored with the Outstanding Partner Award. This recognition underscores MST’s exceptional performance, dedication, and significant contributions as a partner, highlighting its exemplary service and commitment to excellence.
2013 - Accreditation Business Partner
“We are an accredited business partner of IPC Information Systems, officially certified to sell and maintain IPC Systems products. This certification underscores our expertise and commitment to delivering high-quality support and solutions for IPC Systems’ portfolio.”
2017 – MST awarded as an OUTSTANDING PARTNER PERFORMANCE IN APAC
In 2017, MST was honored with the Outstanding Partner Award. This recognition underscores MST’s exceptional performance, dedication, and significant contributions as a partner, highlighting its exemplary service and commitment to excellence.
2021 - MST has a recognition from IPC as top 10 deals in APAC
In 2021, MST was recognized as one of the Top 10 deals in APAC, alongside other strategic IPC partners. This acknowledgment highlighted MST’s exceptional achievements and strategic contributions, reinforcing its position as a key player in the region’s IPC ecosystem
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PT. Multi Surya Tunggal
Contact Info
Achievement Centre :
Jl.RS Fatmawati Raya, Kramat Batu 15c Jakarta 12420 Indonesia
Back End Support :
Komplek Duta Mas Fatmawati
Blok A1 No. 14, 15,16 Jl fatmawati No. 39
Cipete Utara, Kebayoran Baru
Jakarta 12150 - INDONESIA